Google to fix Pixel 4’s Face unlock issue in the coming days with ‘eye detection’ update

After facing all the complaints from users, finally Google announced that it is going to update the Face unlock system to work only when the users eyes are open. This update is excepted to come in the upcoming months for all Google Pixel 4 users, according to the sources. However, exact date has not yet been stated by the company.

In the modern world, people opened their minds for innovations with the tagline ‘conditions apply’. Though people opened their eyes for new technologies, there is still a part of them wants to be alone, safe and secured. Starting with their phones to bank details, anything and everything which is considered as valuable needs security.

When it comes to phones, we travelled a long way from long press button option to unlocking with the biometric system. There are several ways to lock our phones which consists of pattern lock, password lock, adding a PIN, fingerprint sensor and face ID.

Last Tuesday, Google launched Pixel 4 and Pixel 4 XL in New York. At the launch event, Google talked about the privacy of users as well as the security measures taken by them. Pixel 4 comes with the new update bringing face ID into the field.

Google launched Pixel 4 with face ID update promising that the phone will meet all the security standards. Google stated that pixel 4 face id, cannot be fooled with photographs or videos. (Similar to iPhone) Also, they are exclusively designed to meet security requirements to access sensitive apps like banking apps to authenticate payments.

Apple launched phones with face id in 2017, which was a grand success. Though there are other Android phones with the same facility, they were not able to meet standards like Apple.

Apple face id unlocks the phone when the user is looking into the camera, also uses infrared projectors to create and read an accurate depth map of the face. Though Google’s Pixel 4 unlocks in the same manner as Apple, the unlock feature will work even when the user’s eyes are closed.

According to the BBC, which tested the phone on many people, states that the feature is working even when eyes are closed. Thus, it left the users in a tough spot. The risks of theft and misuse of data is a high threat in pixel 4.

Following the report by BBC, Google reportedly told BBC, that this is how the face unlock feature will function when the Pixel 4 goes on sale.

Later, Google addressed the issue in their website, by stating that they have been working on an option for users to require their eyes to be open to unlock the phone, which will be delivered in a software update in the coming months.

Google also warned the uses with the following message on their website: In the meantime, if any Pixel 4 users are concerned that someone may take their phone and try to unlock it while their eyes are closed, they can activate a security feature, that requires a pin, pattern or password for the next unlock.

The said mode is known as lockdown mode. The users can enable the lockdown mode (Settings > Display > Advance > Lock Screen Display > Show lockdown option) when they feel concerned. Pixel 4 and pixel 4 XL start at $799 and $899, respectively, and go on sale on October 24. They run with Android 7.1 Nougat; upgradable to Android 10.

Despite all the odds, if Google fixes the issue, “pixel 4’s face id will be a resilient against invalid unlock attempts via other means, like with masks like they promised.”

Bravo Roger

Bravo Roger is an Android mobile app developer efficient in application architecture, development and discovery of new feature improvement to encourage mobile consumer solutions. He has an extensive background in Android design and development. Additionally, being a fitness freak, he spends his time in the gym, running on a treadmill or lifting dumbbells!

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