The Samsung Support USA twitted ( which is now deleted) to virus-scan their TVs which are connected to Wi-fi to ensure there are no malicious software attacks and it keeps on running smoothly. It was followed by a laborious 16 step guide of how to run the scan through multiple remote control key presses. Soon after the tweet, it got pushbacks and deleted the tweet almost immediately.
The tweet read “Scanning your computer for malware viruses is important to keep it running smoothly. This also is true for your QLED TV if it’s connected to Wifi! Prevent malicious software attacks on your TV by scanning for viruses on your TV every few weeks. Here’s how”
As per Latest Post Review, Samsung smart TVs have pre-installed virus scanning McAfee app which runs the scan tests. The Samsung TVs have a microphone in them which makes it prone to privacy risks. Its voice control system is always on and that is what is used as a bug. The CIA said that they have developed a software which was able to turn the TV into a listening device. The software was called “Weeping Angel”.
Now the question here was that, is there an actual threat to privacy and malware attack on the Samsung smart TVs? Or it is just a sort of product branding going on by the Samsung for the McAfee? Samsung’s tweet although was out of concern for the users and it is right to take the privacy and security of users seriously. But, the solution it offered was not only absurd but it created stress amongst users regarding their security.
It is also a very debatable topic that if the Samsung developers find it so important to run the scans, why are not they automated? It is troublesome to see that Samsung would place the responsibility on users for the frequent updates and that too with such a complex procedure.
Most people today forget even to run scans on their PCs, laptop and mobile phones, let alone running scans on the TV. The best way to keep you smart TVs from being a target of any malware virus is to never allow its access to your network in the first place. Although, there are no reports of any attack on the Samsung smart TVs, but what is the harm to run the scan! Precaution is always better than cure.
Samsung’s concern for malware viruses might be a good point to think on and to run scans regularly but it also indicated why the Samsung smart TVs should not be bought in the first place.
Although it appears that the tweet was written to warn users of a specific threat or virus, Samsung should have paid heed to what impression it would leave on the users and if it would cause more chaos or not ( like it happened). There is always the risk of invasion of privacy through any gadget that is connected to Wifi, be it a laptop, phone or smart TV.